B2B | B2C | B2E


Grundfos

WorkPoint365

Kirppu

Kirppu

Acenta

PetConnect

Grundfos / Innovation Research Hub

Founder of Ušteda

Founder of Acenta

Founder of PetConnect

As a UX designer at Grundfos, I have worked on three projects:
– Internal Qualifying tool for sales engineers
– Grundfos GO App
– SQCU Controller
– Developed wireframes and high-fidelity designs
– Designed UI based on UI requirements
– Created usage manuals related to the tool
– Developed a UX delivery process plan that covered all necessary steps for research
– Conducted workshops to generate questions for our user interview
– Created design suggestions that will be tested via a moderated usability study
– Created a UX research plan, a Recruitment strategy for session participants, and an in-depth Question guideline for the user interview session, which covers all questions in detail and the reasoning for those questions.
– Conducted a pilot test session with an internal team member to test how the session would turn out

– Worked closely with the product manager, the marketing team, and the developers
– Conducted workshop sessions
– Actively worked with stakeholders
– Developed a UX research plan
– Conducted mock usability studies
– Conducted usability studies with 15 participants
– Developed a usability report which I presented to stakeholders
Key Achievement:
During testing, I discovered a pattern: users had trouble saving attachments.
This was the hardest task, and only five out of 12 participants (41.56%)
completed it successfully.

– Worked on two main features:
– My Kirppu
– Kirppu Showroom
– For both, I have delivered UI designs based on stakeholder requirements
– Created a starter design system for Kirppu

– Guided the entire team through the UX process since they were new to UX
– Worked mostly with front-end and back-end developers
– Developed the UX research plan and conducted user interviews
– Facilitated brainstorming session with the team to generate questions for the
user interview
– Developed a new prototype and did usability studies with 5 participants
Key Achievement:
– Increased user satisfaction when creating a shopping list (4 out of 5)
participants claimed it was much easier in comparison to how they were
doing in the older version of the app.

Let’s get in touch, and I will be happy to share the designs and give you more details about the project.
Email: ag@sigmadev.net
LinkedIn: Gluhić Ahmed
Phone number: +387 62 701 893